Welcome to the ORIGAMIPLANET FAQ page! Here, we’ve compiled answers to the most commonly asked questions about our 3D Papercraft kits. If you don’t find the answer you’re looking for, feel free to contact us at support@origamiplanet.com.
1. About ORIGAMIPLANET
ORIGAMIPLANET is a brand dedicated to bringing paper to life. We create 3D Papercraft kits that are fun, easy to assemble, and beautifully designed. Our goal is to make the art of paper folding accessible to everyone while sharing the beauty of paper culture with the world.
2. About Our Products
Each kit comes with:
✔️ Pre-cut paper pieces – No need for scissors! Just fold and glue.
✔️ 7ml craft glue – Safe, non-toxic, and dries clear for a seamless finish.
✔️ Introduction – Includes a detailed instruction sheet.
✔️ Premium gift box packaging – Making it an ideal present for all occasions.
No extra tools needed! Our kits are fully pre-cut for a mess-free experience. No scissors, no stress. With our clear printed instructions and easy-to-follow videos, all you need to do is fold and glue. It’s the perfect DIY project for any skill level! ✨
On average, it takes 1–3 hours to assemble a model. The time may vary depending on experience level and complexity.
Our kits are designed for ages 6 and up. They are great for kids, teens, and adults, making them a perfect activity for families, hobbyists, and craft lovers.
Yes! The included 7ml glue is non-toxic, safe for kids, and designed for paper crafting. It dries clear and ensures a strong hold.
Yes! Our paper models are sturdy enough to stand independently, making them perfect as home decor, bookshelf displays, or desk ornaments.
3. Ordering & Shipping
いいえ、必要ありません。ゲストとしていつでも購入やチェックアウトを行うことができます。
ただし、当社でアカウントを設定すると、当社で買い物をするたびに詳細を入力しなくても注文できるようになります。今すぐサインアップすることも、ショッピング カート ページでチェックアウトする前に、まずショッピングを開始してアカウントを作成することもできます。
「ログイン/登録」をクリックし、「アカウントの作成」をクリックして、個人情報を入力してください。
ご希望の商品を購入し、ショッピングカートに追加します。完了したら、ショッピングカートに進み、チェックアウトできます。購入と支払いを確定する前に、すべての情報が正しいことを確認してください。
After your order is shipped, you’ll receive a tracking number via email. You can track it directly on our website Order Tracking Page or through your chosen courier’s website.
Yes! We offer free standard shipping on orders over $30.
4. Returns & Refunds
We offer a 30-day return policy. If you’re not satisfied with your purchase, you can request a return within 30 days of receiving your item.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
Contact us at support@origamiplanet.com with your order details. Our customer service team will guide you through the process.
If your product is damaged or defective, please email us at support@origamiplanet.com with photos of the issue, and we will arrange for a replacement or refund.
5. Gifting & Customization
Absolutely! Our kits come in beautiful gift boxes with everything you need, making them perfect for birthdays, holidays, and special occasions.
Of course! We’ve designed our packaging to be a gift in itself. Your loved ones will receive a stunningly crafted box that hints at the creative fun inside. It's the perfect way to send a "hands-on" surprise directly to their doorstep. 💌
Yes! We welcome custom design collaborations and wholesale inquiries. If you’re interested, please email us at support@origamiplanet.com.