Terms and Conditions

Welcome to Origamiplanet.com. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using ORIGAMIPLANET ("we," "us," "our"), you agree to these Terms. If you do not agree, please do not use our services.

1. General Information

2. Eligibility

By using our website and services, you confirm that you are at least 18 years old or have parental/guardian consent.

3. Orders & Payments

  • All prices are listed in USD ($) and may change without notice.
  • We accept payments via Visa, Mastercard, PayPal, and other listed payment methods at checkout.
  • Orders will only be processed after full payment is received.
  • We reserve the right to cancel any order due to fraud suspicion, legal restrictions, or unavailability of stock.

4. Shipping & Delivery

  • We ship worldwide. Delivery times vary based on location (typically 7-30 business days).
  • Customers are responsible for any import duties, taxes, or customs fees imposed by their country.
  • We are not liable for shipping delays caused by customs clearance, courier issues, or force majeure events.

5. Returns & Refunds

We offer a 30-day return policy from the date of delivery.

To qualify for a return:
✔ The product must be unused and in its original packaging.
✔ A proof of purchase (order confirmation) is required.

Refund process:

  • Customers must contact support@origamiplanet.com before returning any item.
  • Refunds will be processed to the original payment method within 7 business days after approval.
  • Return shipping costs are the responsibility of the customer unless the product is incorrect or defective.

6. Third-Party Services & Links

  • Our website may contain links to third-party websites (e.g., Shopify, payment processors, shipping providers).
  • We do not control or take responsibility for their content, policies, or practices.

7. User-Generated Content

  • If you submit reviews, photos, or comments on our site, you grant us a non-exclusive right to use and share this content.
  • We reserve the right to remove any inappropriate or offensive content.

8. Termination of Use

We may terminate or suspend your access to our website if:

  • You violate these Terms.
  • We suspect fraudulent activity.
  • You engage in illegal or harmful behavior.

9. Force Majeure

We are not liable for any delay or failure in performance due to causes beyond our control, including but not limited to:

  • Natural disasters (earthquakes, floods, etc.).
  • Government actions, war, or terrorism.
  • Internet or telecommunication failures.

10. Indemnification

You agree to indemnify and hold ORIGAMIPLANET harmless from any claims, damages, or legal fees arising from:

  • Your violation of these Terms.
  • Your misuse of our website or products.

11. Disclaimer of Warranties

  • Our products are DIY craft kits and do not come with warranties.
  • We are not responsible for how the final assembled product looks or functions.
  • Our website and services are provided "as is" without warranties of any kind.

12. Limitation of Liability

  • ORIGAMIPLANET is not liable for any indirect, incidental, or consequential damages related to product use.
  • Our maximum liability is limited to the purchase price of the product.

13. Governing Law & Dispute Resolution

  • These Terms and Conditions are governed by the laws of China.
  • Any disputes will first be attempted to be resolved amicably. If unresolved, they will be subject to arbitration or legal proceedings in Shenzhen, China.

14. Changes to Terms & Conditions

We may update these Terms at any time. Changes take effect immediately upon posting on our website.

15. Contact Information

For any questions regarding these Terms, contact us:

📍 Company Name: Shenzhen Laibadun Technology Co., Ltd.
📧 Email: support@origamiplanet.com
🌍 Website: www.origamiplanet.com
📍 Business Address:No. 3039 Shennan Middle Road, Funan Community, Futian Street, Futian District, Shenzhen, China
📞 Phone: +1 (323) 761-9163‬